What we may collect
Basic account information, contact details, transaction records, support history, and technical security data such as login times, IP address, browser details, and device signals.
Why we collect it
To register and maintain accounts, process deposits and withdrawals, detect suspicious activity, provide customer support, and improve platform stability and usability.
How long we keep it
Information may be retained for as long as reasonably needed to provide services, investigate disputes, prevent fraud, support internal record-keeping, and meet legal or operational obligations where required.
Your choices
You can ask about the personal information linked to your account, request updates to inaccurate details, and opt out of marketing messages at any time.
1) Information we collect
Depending on how you use AFB77AU, we may collect information such as:
- Account details: username, password hash, and security settings linked to your account.
- Contact details: email address, phone number, and records of support communication.
- Verification details: information used for age, identity, payment, or fraud-prevention checks when needed.
- Payment and transaction data: deposit and withdrawal records, transaction references, and payment-related identifiers required for processing.
- Technical and device data: IP address, browser type, device information, cookies, login history, and anti-abuse signals.
2) How we use your information
- To create, manage, and protect your account.
- To process deposits, withdrawals, refunds, payment tracing, and account-related transactions.
- To prevent fraud, unauthorised access, bonus abuse, or suspicious behaviour.
- To respond to customer support requests and technical issues.
- To improve website performance, troubleshoot problems, and make the platform easier to use.
- To send important service messages such as login alerts, security notices, and account-related updates.
Marketing communications may only be sent where allowed and can be opted out of at any time.
3) Cookies and similar technologies
We use cookies and similar technologies to help keep you signed in, remember preferences, improve site performance, protect accounts, and understand how pages are used. Some cookies are important for basic site functionality.
You can manage cookie preferences through your browser settings, although disabling some cookies may affect parts of the site.
4) Sharing and disclosure
We do not sell your personal information. Limited information may be shared when reasonably necessary with:
- Payment providers such as banks, payment processors, or crypto services involved in completing transactions.
- Service providers such as hosting, analytics, security, fraud-monitoring, or communication vendors working under confidentiality controls.
- Authorities or lawful requests where disclosure is required by applicable law, dispute resolution, fraud prevention, or user/platform protection.
5) Data security
AFB77AU uses practical security measures such as encrypted connections, controlled access, logging, monitoring, and fraud-prevention tools to help protect personal information and player accounts.
No internet-based service can promise perfect security, but we aim to reduce risk and respond quickly where suspicious activity is detected.
6) Your rights and choices
You may be able to request:
- Access to the personal information linked to your account
- Corrections to inaccurate or outdated information
- Deletion or restriction in situations where it is appropriate
- Opt-out from promotional or marketing communication
To make a request, contact us through the Contact Us page or official support channel.
7) Retention of information
We keep information for as long as reasonably necessary to support account operations, resolve disputes, investigate fraud, respond to requests, maintain records, and comply with applicable legal or operational requirements.
8) Changes to this privacy policy
This Privacy Policy may be updated from time to time. When changes are made, the revised version on this page becomes the latest reference point.